Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. We do not accept any returns or exchanges on items that have been washed, worn, or appear to have been damaged by the customer. Any defective or damaged merchandise must be reported to our customer service team before returning so we can handle the situation on a case by case basis.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The customer service team member will process the refund for the full amount of the item and any applicable tax (MINUS SHIPPING FEES) back onto the original payment method. The return process can take anywhere from 7-10 business days. At any time during that process, our customer service team will be there to help answer questions. There are certain situations where only partial refunds are granted (if applicable).
*ALL CUSTOM ORDERS ARE FINAL SALE*